This privacy policy applies when you visit or use our website and services, including the simulation tools, trial preparation materials, and other resources provided by SyntheticJuror AI, LLC “we,” “our,” or “us”). This policy describes how we collect, use, and disclose your personal information.
1. Information We Collect
2.1 Data You Provide to Us
The types of personal information we collect directly from you depend on how you interact with us and the service, which may include:
- Contact details, such as your name, email address, postal address, social media handle, and phone number;
- Account login credentials, such as usernames and passwords, password hints, and similar security information;
- Other account registration and profile information, such as job title, educational and professional background, and qualifications;
- Payment information, such as a credit or debit card number;
- Comments, feedback, and other information you provide to us, including search query data and questions or information you send to customer support;
- Interests and communication preferences, including preferred language.
2.2 Data from Your Organization
We may obtain personal information about you from the organization with which you are employed or affiliated in order to activate and manage your access to and use of the organization’s subscription to the service, including:
- Contact details, such as your name and organizational email address, postal address, and phone number;
- Other account registration information such as job title; and/or
- Organizational user ID.
2.3 Data from Other Sources
We also may obtain contact details and other information about you from our affiliates and from other third parties, including:
- Social networks when you grant permission to the service to access your data on one or more networks;
- Service providers that help us determine a location in order to customize certain products to your location;
- Businesses with which we offer co-branded services or engage in joint marketing activities; and/or
- Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold.
2.4 Data from Service Use, Including Cookies
The service may automatically collect information about how you and your device interact with the service, including:
- Computer, device, and connection information, such as IP address, browser type and version, operating system and other software installed on your device, mobile platform and unique device identifier and other technical identifiers, error reports, and performance data;
- Usage data, such as the features you used, the settings you selected, your URL click stream data, including date and time stamp and referring and exit pages, search terms you used, and pages you visited or searched for on the service;
- For location-aware services, the region, city or town where your device is located to provide you with more relevant content for where you are in the world.
We collect this data through our servers and the use of cookies and other technologies. Cookies are small text files that can be read by a web server in the domain that put the cookie on your hard drive. We may use cookies and other technologies to store your preferences and settings, help you with signing in, provide targeted ads, and analyze site operations. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the service.
2. How We Use Your Information
Depending on how you interact with us and the service, we use your personal information to:
- Provide, activate, and manage your access to and use of the service;
- Process and fulfill a request, order, download, subscription, or other transaction;
- Provide technical, product, and other support and to help keep the service working, safe, and secure;
- Enhance and improve the service and our other products, events, and services and to develop new products, services, and benefits;
- Offer you customized content and other personalization to make the service more relevant to your interests and geography;
- Respond to your requests, inquiries, comments, and concerns;
- Notify you about changes, updates, and other announcements related to the service and our other products and services;
- Deliver targeted advertisements, promotional messages, notices, and other information related to the service and your interests;
- Provide you with promotional messages and other information about products, events, and services of ours, our affiliates, and third parties such as sponsors;
- Invite you to participate in user testing and surveys as well as drawings, sweepstakes, competitions, and similar promotions;
- Identify usage trends and develop data analysis, including for purposes of research, audit, reporting, and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance;
- Comply with our legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
4.1 Your Organization
If you access the service through a subscription administered by your organization, your personal information and certain usage data gathered through the service may be accessed by or shared with the administrators authorized by your organization for the purposes of usage analysis, subscription management, and compliance.
4.2 Service Providers
Dependent upon the services provided, we share information with:
- Our affiliates, trading names, and divisions within SyntherticJuror.AI INC. worldwide and certain companies that provide technology, customer service, and other shared services functions; and/or
- Our service providers, suppliers, agents, and representatives, including but not limited to, payment processors, customer support, email service providers, IT service providers, marketing service providers, research providers, mailing houses, and shipping agents;
to process the information as necessary to provide the service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
4.3 For Legal Reasons
We will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
- meet any applicable law, regulation, legal process, or other legal obligation;
- detect, investigate, and help prevent security, fraud, or technical issues; and/or
- protect the rights, property, or safety of SyntherticJuror.AI., our users, employees, or others.
4. Data Security
4.1 We implement technical and organizational measures to seek to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the integrity, confidentiality, and availability of personal information.
5. Your Choices
5.1 You can access and update your account information at any time by logging into your account and visiting the "Settings" page.
5.2 You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you.
6. Children's Privacy
6.1 The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.
7. International Transfers
7.1 Your information may be transferred to and processed in countries other than your own, where data protection laws may be different from those in your country. By using the Service, you consent to the transfer of your information to these countries.
8. Changes to this Privacy Policy
8.1 We may revise this Privacy Policy at any time by posting the revised Privacy Policy on the Service. You are bound by any revisions to this Privacy Policy by continuing to access or use the Service.
9. Mutual Non-Disclosure Agreement (NDA)
To protect both parties, a Mutual Non-Disclosure Agreement (NDA) is established, which ensures that any confidential information shared between SyntherticJuror AI , LLC and the user is not disclosed to any unauthorized third parties. This agreement is effective upon the user's acceptance of the Privacy Policy and Terms of Service.